Prospective Students & Parents

What services are available to support my student academically?

Rutgers University–Camden offers a wide range of academic support services to help students succeed both inside and outside the classroom. Students have access to tutoring, writing support, academic coaching, library resources, study groups, and faculty office hours. Many departments also provide specialized support for students within their major.

New students are encouraged to build strong relationships with their professors, academic advisors, and campus support staff early in the semester. Seeking support is a normal and important part of the college experience, and students who utilize campus resources often feel more connected and confident academically.

Can I see grades? I want to know how my student is doing.

College students’ academic records are protected by the Family Educational Rights and Privacy Act (FERPA), a federal privacy law. This means Rutgers cannot share grades, academic standing, schedules, or other educational records with parents or family members without the student’s written permission.

Families are encouraged to maintain open communication with their student about academic progress, challenges, and successes. Many students choose to share this information directly with their families throughout the semester.

Students can also use the “MyGuest Dashboard” to give parents, guardians, and third parties access to view content and services related to their experience at the university, such as their class schedule, financial aid awards, and term bill.

Find more information in this resource for frequently asked questions.

What is an academic advisor? How do they support my student?

Academic advisors help students navigate their college experience and stay on track toward graduation. Advisors can assist students with course selection, understanding degree requirements, academic planning, registration, connecting with campus resources, and exploring academic or career goals.

Students are encouraged to meet regularly with their academic advisor, especially before registration periods or when considering changes to their academic plans. Academic advisors are assigned based on if a student is in the College of Arts and Sciences, School of Nursing, or School of Business

What if my student must miss class? Who do they contact?

If a student must miss class due to illness, emergency, religious observance, or another significant circumstance, they should contact their professor directly as soon as possible. Professors determine attendance expectations and policies for each course, which are outlined in the course syllabus.

For more serious or extended situations, students may also contact the Dean of Students Office for additional support and guidance.

What are the policies regarding academic dishonesty?

Rutgers University expects students to uphold high standards of academic integrity. The Academic Integrity Policy defines academic dishonesty, types of violations, and the process which each school takes to resolve them. Each school on the Camden campus has their own facilitators who start the judicial process of a suspected violation. Academic dishonesty includes behaviors such as cheating, plagiarism, unauthorized collaboration, or submitting work that is not one’s own. Students are responsible for understanding Rutgers’ academic integrity policies and the expectations outlined by their professors in each course. Families are encouraged to discuss the importance of ethical academic behavior and utilizing campus resources when students need support. 

More information about policies and student support can be found through the Dean of Students Office.

 Are there opportunities for students to receive specialized coaching or support?

Rutgers–Camden offers several programs that provide additional support, coaching, and mentorship opportunities for students! First-year students who are not a part of a specialized cohort, are assigned to a Student Success Coach who can help them adjust to college life, develop academic strategies, connect with campus resources, and build confidence throughout their transition to RU-C. New transfer students receive similar services through the Transfer Student Services Office in their first year. 

Students may also receive specialized support through programs such as the Honors College, the Educational Opportunity Fund (EOF),  Camden Fellows, and TRIO Student Support Services, which provide individualized guidance, academic assistance, and community-building opportunities.

All students have access to targeted academic support with a learning specialist or a peer tutor. We also strongly encourage students to communicate regularly with their professors, attend office hours, and seek help early when challenges arise.

What activities are available to students on campus?

Rutgers–Camden offers a vibrant campus experience with opportunities for students to connect, lead, and explore their interests.

Students can participate in:

• More than 100 student clubs and organizations
• Academic and professional organizations
• Cultural and identity-based organizations
• Fraternity and sorority life
• Student government
• Leadership development programs
• Community service and volunteer opportunities
• Campus events, traditions, and recreational activities
• NCAA athletics and club sports 

There is truly something for everyone, and students are encouraged to explore opportunities that align with their interests and goals.

• Clubs and Organizations
• Office of Student Involvement

Why is it important that my student be involved outside of class?

Research consistently shows that students who engage in campus life are more likely to persist, develop leadership skills, build meaningful relationships, and gain experiences that contribute to their personal and professional growth.

Co-curricular involvement helps students:

• Develop leadership and teamwork skills
• Build friendships and support networks
• Strengthen communication abilities
• Explore interests and career pathways
• Enhance their resumes and graduate school applications
• Feel a greater sense of belonging on campus 

Engagement outside the classroom complements academic learning and helps students make the most of their college experience.

What should my student do to ensure a job after graduation?

Career preparation begins during a student's first year—not just during their senior year. Students should utilize the full time they have at Rutgers-Camden to explore their interests (career and major pathways), build their resume and their professional skills through participation in internships and jobs. The  Career Advancement Center offer individualized career advising, internship assistance, resume reviews, interview preparation, graduate school advising, and job search support.  

Additionally, the Office of Scholarship Development and Fellowship Advising help students identify and apply for scholarships, fellowships, and other experiential learning opportunities that support their professional development and graduate school readiness. 

Students are encouraged to utilize these services early and often to help ensure they meet their post-graduation goals.  

Are there jobs on campus available to students?

Yes. Rutgers–Camden employs students in a variety of campus departments and offices throughout the year.

Common student employment opportunities include:

• Administrative office support
• Peer tutoring and academic support
• Event and student engagement positions
• Research opportunities
• Technology support
• Campus services and operations 

Students can search for on-campus positions through Handshake and should check regularly, as opportunities are posted throughout the year. The Career Advancement Center can also help students prepare application materials and navigate the hiring process.

What is FERPA?

The Family Educational Rights and Privacy Act of 1974, commonly referred to as FERPA or the Buckley amendment, is a federal law designed to protect the privacy of a student’s educational record. FERPA applies to all educational agencies or institutions that receive federal funding for any program administered by the Secretary of Education. 

At Rutgers University, records, including progress, deficiencies, and grades may be released to parents/supporters only if they have been given access by the student, regardless of the age or tax status of the student. Students who wish to waive parts of this policy and allow their parent(s) or legal guardian(s) to have more access to their information may do so via the myGuest Dashboard.

The myGuest Dashboard

This dashboard allows students to give parents, guardians, and third parties access to view content and services related to their experience at the university, such as their class schedule, financial aid awards, and term bill. While the university is offering this service, access will not be granted without student permission due to the protection of student rights under the Family Educational Rights and Privacy Act (FERPA). For information on signing up an authorized user, access our resource for frequently asked questions.

If you have questions regarding FERPA after reading this information, please contact the University Ethics and Compliance Director of Privacy at (973) 972-8000 or ferparu@rutgers.edu.

How do I access billing? 

Students can pay their term bill electronically via e-check or credit card OR via mail with a paper check. For electronic payments, students can log into their student account on the Rutgers Financial Services website. Parents are not allowed to view term bills/financial information unless they are granted access to the MyGuestPass dashboard, so we encourage you to have frequent communication with your student to ensure they are set. 

How does financial aid renewal work? 

The FAFSA is valid for one year (July 1st through June 30th), so it is necessary that students reapply each year to be eligible for aid. Students can utilize the official FASFA website to log into their existing FAFSA to renew for the upcoming academic year. ALL (incoming and current) students should file the FAFSA before the Rutgers priority deadline of January 15 each year. More information related to the FAFSA and other Financial Aid questions can be found in our resource for frequently asked questions.

My student did not get enough aid to cover their bill. What are our options?

If your student’s financial aid package does not fully cover their bill, there are several options available. Families are encouraged to first review the bill carefully and ensure all requested financial aid documents have been submitted. Students may also explore payment plans, outside scholarships, Federal Work-Study opportunities, or private educational loans if appropriate. In some cases, students may be eligible to appeal for additional aid due to special financial circumstances. The Office of Financial Aid and Student Accounting are available to help families understand available options and next steps.

Helpful Resources:

• Rutgers–Camden Financial Aid Information
• Rutgers–Camden Costs & Aid Overview
• Rutgers Term Bill & Payment Options
• Rutgers- Camden Merit Scholarships 

My student needs to work. How many hours a week are reasonable?

For most full-time students, working approximately 10–15 hours per week is generally considered manageable while maintaining academic success and staying involved on campus. Students taking particularly demanding course loads may benefit from working fewer hours, especially during their first semester as they adjust to college expectations. On-campus jobs and Federal Work-Study positions are often flexible and designed to support students’ academic schedules.

Helpful Resources:

•  Federal Work-Study Information at Rutgers
• Jobs and Internship Opportunities both on and off-campus

Is the campus safe? What services are available?

Rutgers–Camden is committed to maintaining a safe campus environment for students, faculty, staff, and visitors. The university provides a range of safety services through the Rutgers University Police Department (RUPD), including 24/7 patrols, emergency blue light phones, security escorts, emergency response services, and safety programming. Residence halls also have controlled access measures in place. Students are encouraged to familiarize themselves with campus safety resources early in the semester.

Helpful Resources:

• Rutgers Campus Safety Resources
• Rutgers–Camden Safety & Security Information
• Rutgers Emergency Action Plan
• Rutgers University Police Department Emergency Information

How is my student notified about emergencies?

Rutgers–Camden uses the Rutgers Emergency Notification System (RENS) to communicate urgent campus alerts and emergency information. Notifications may be sent through text message, email, website announcements, and other communication methods depending on the situation. Students are automatically enrolled using their Rutgers contact information, but they should regularly verify that their emergency contact details are up to date.

Helpful Resources:

• Rutgers Emergency Notification Information
• Update Emergency Notification Preferences

 What tips do you have to ensure my student stays safe?

Students can help protect their safety by staying aware of their surroundings, traveling with friends when possible, and using campus safety resources such as security escorts at night. Encourage your student to keep their phone charged, lock residence hall and vehicle doors, avoid sharing personal information with strangers, and trust their instincts in uncomfortable situations. Students should also save important campus phone numbers, including Rutgers University Police, in their phones and report suspicious activity promptly

Who do I contact if I believe my student is experiencing an emergency?

If your student is experiencing a medical or mental health emergency, contact emergency services immediately.

• On campus: Rutgers University Police Department – 856-225-6111 (or 6111 from a campus phone)
• Off campus: 911
• Mental health crisis support:
  • 988 Suicide & Crisis Lifeline
  • Uwill Crisis Line: 1-833-646-1526
  • Camden County Crisis Screening: 856-428-4357 

The Rutgers–Camden Student Wellness Center is not designed to serve as a first responder for emergencies occurring outside of its clinic, so emergency services should be contacted first when immediate safety is a concern.

• Rutgers-Camden Emergency & After Hours Support

My student seems like they are struggling/are overwhelmed. What resources are available?

 College is an exciting period where students learn, grow, and have new experiences that develop them personally and professionally. However, it also can be very challenging. It is not uncommon for students to have periods of struggle as they manage their academic course loads, work, outside/familial responsibilities, and extracurriculars on campus. Additionally, college is often a time where anxiety and depression can emerge in young adults due to significant life changes and shifts of responsibilities. If your student is struggling academically, emotionally, socially, or personally, Rutgers–Camden offers a wide range of support services.

Wellness & Mental Health

• Confidential counseling services
• Medical services
• Health and wellness support through the Student Wellness Center 

Academic Support

• One-on-one tutoring
• Writing assistance
• Student Success Coaching
• Academic workshops through the Center for Learning and Student Success (CLASS) 

Student Support & Basic Needs

• Dean of Students Office
• Food Pantry
• Assistance with housing insecurity, emergency needs, and referrals to campus resources
• Student Resource List 

Students are encouraged to seek help early—support is available before a challenge becomes a crisis. 

What are the ways I can help to support my student’s success?

Families and supporters play an important role in helping students navigate their transition to college. You can support your student by:

• Encouraging them to build relationships with faculty, staff, and peers.
• Reminding them to use campus resources when challenges arise. This includes counseling in the wellness center; it is okay to ask for help!
• Encouraging involvement in student organizations, campus events, and leadership opportunities. This is critical in helping them meet their post-graduation goals.
• Helping them develop independence while remaining available for support and guidance.
• Asking open-ended questions about their experiences rather than focusing only on grades. 

One of the best predictors of student success is feeling connected to the campus community. Encouraging your student to engage both inside and outside the classroom can help them build confidence, belonging, and resilience.

What support exists for first-generation students? 

Rutgers–Camden is proud to support first-generation college students—students whose parents or guardians did not complete a four-year college degree.

First-generation students can access:

• Student Success Coaching
• Academic support through the Center for Learning and Student Success (CLASS)
• Career planning resources
• Mentoring and community-building opportunities
• Specialized support through programs such as the Educational Opportunity Fund (EOF) and TRIO SSS for eligible students 

Rutgers–Camden recognizes that navigating college systems can be challenging, and many offices across campus are committed to helping first-generation students succeed academically, socially, and professionally.

Center for Learning and Student Success provides academic support and peer tutoring to help students master course material and basic study/test taking skills 

Dean of Students provides supportive services, resources, and advocacy assistance for students who may face personal and academic challenges that are hindering their success. 

Library Services provides free access to information, professional research assistance, and study spaces. 

Student Academic Success Supports provides students with personalized academic support from enrollment through graduation through various programs and services. 

Campus Safety is responsible for personal safety, health safety, fire safety, and residents’ safety for the Camden Campus.  This includes through 24/7 patrols by the Rutgers University Police Department (RUPD).

Dining services provide a full-service dining hall for breakfast, lunch, dinner, snacks, and takeout to students, faculty and staff.

Food Pantry  offers weekly perishables, non-perishables, fresh produce, meat, snacks, beverages, toiletries and more to students who are in need.

Guest Services handles campus information, RU ID card printing/replacements, and ticket sales for events. 

Homecoming  is a day of celebration for the whole campus and families/supporters that is filled with fun activities, games, giveaways, and campus tours. 

IT Help Desk provides dedicated services to help students navigate all aspects of their tech experience on campus. 

Office of Disability Services provides services and accommodations to students with documented disabilities to support their academic and personal success at RU-C. Students who have had previous I.E.P/504 plans are required to register with the office to receive services. 

Parking & Transportation provides permits and parking information for students, as well as information about public transportation options to campus.

Student Wellness Center  offers routine medical care, counseling, and support services to help students maintain physical and mental health throughout college.

Career Advancement Center provides career development and readiness support services to all RU-C students.

Office of Scholarship Development and Fellowship Advising help students to identify and apply for scholarships, fellowships, and other experiential learning opportunities.

The SEED Office affords business students the opportunity to learn more about themselves, the importance of planning and goal setting, their career interests, and various industries and occupations.

Financial Aid helps students access and manage the financial resources needed to pay for higher education including grants, loans, and scholarships. Each student has an assigned financial aid counselor who can provide guidance/advising, and support in completing required financial forms. 

Student Accounts provides information about tuition fees, payment plan options, student access to their term bill, and payments for charges. To access term bill information, families need have granted access to MyGuestPortal