Maintenance Requests

Maintenance Requests

Please see our Work Order Guide for visual step-by-step instructions explaining how to submit a maintenance request. Please be sure to. Save your work order number after submitting your request!

If you are submitting your first request, you must register a SchoolDude account first.  Click HERE to begin.  Then, click on the down arrow next to Never Submitted a Request? Register Here! text to expand the registration form.  Note: Your registration will be complete after you submit your first work request.

Using our online maintenance request system has many benefits:

• Students can receive updates about the status of the maintenance requests they submit automatically.  As the custodial and maintenance staff address the issues students report, you can view updates online, keeping you more informed about what is happening in your suite or apartment.
• Students can see all of the maintenance requests they have submitted. This will prevent submitting multiple requests for the same issue or failing to report issues because you thought you already did.
• Maintenance and administrative staff have efficient tools to improve the ability to track requests submitted and assign work, follow-up with students about issues in their suite or apartment, and see trends happening in buildings, floors or other areas to help diagnose larger problems. SchoolDude also comes with a full preventative maintenance schedule allowing routine work to be done to the buildings efficiently, which helps to prevent service disruptions for students living on-campus.

Work orders are managed by Housing & Residence Life’s colleagues in the Housing Operations office. If you are looking for updates on your work orders, please email housing-ops@camden.rutgers.edu.