Lockouts

Lockouts

Residents are expected to always carry their keys and RUID with them. Residents who are locked out should first contact their roommates and have them bring the ID to the resident, if the ID is in the apartment. If roommates are not available, residents who are locked out should come to the front desk. The RSC/RA will escort the resident to their room with the master key and unlock the door for the resident.

Residents who have lost their RUID must go to Guest Services in the Campus Center. After hours, the front desk will issue a temporary front door key until the resident can go to the Impact Booth during their open hours. Residents issued a temporary front door key must return it by 4pm the following business day.

Residents receive one courtesy lockout per year. Beginning with the second lockout, the fee is $20 per occurrence. There is also an additional $25 charge for lockouts between 12am-8:30am. 215 residents who have lost the hard keys to their rooms are subject to an additional fee, as the lock will need to be re-cored.