Guest Services

Guest Services

Guest Services, located in the Camden Campus Center's main lobby, provides campus-wide information and support to the University community and its guests. It serves three primary functions: offering information and customer services, handling event and ticket sales, and providing Rutgers ID card printing. 

Contact

• Phone: (856) 225-6211
• Email: ru-impact@camden.rutgers.edu

RU ID

The RU ID card is the official photo identification card issued to faculty, staff, students, and guests on all Rutgers University campuses. This unified RU ID card serves as the primary form of identity verification throughout the University. Whenever students are on campus, their RU ID Card must be on their person and readily available. Generally, an RU ID Card provides access to services such as: events, checkout privileges at Rutgers University Libraries, computer labs and printing services, and the recreation center.

For additional information about RU IDs, please visit: https://ipo.rutgers.edu/publicsafety/iam/student-id

Need a new or replacement RUID?  Are you a new or transfer student looking for your first RUID?
Please refer to the information below to find the appropriate process for your situation:

New and Transfer Students

Welcome to the Raptor Family!  Once you have received your Welcome Email Packet, please follow the instructions included in the email to upload your photo for your RUID card. Once uploaded, you should quickly see that it was approved. If not, please resubmit a different photo. Once approved, you will receive your RUID either as part of Student Orientation, Advising, and Registration, or you can pick it up at Guest Services during normal hours of operation.

New Faculty/Staff

Welcome to the Raptor family!  Once your employment record has been activated and you have successfully uploaded a photo for your RUID, please stop by the IMPACT Booth during regular business hours to have your RUID printed. Please allow up to 72 hours for your RUID to show as active.  Please call Guest Services at 856-225-6161 to verify your account is active prior to coming to have it printed. Please note that we are unable to print your RUID if there is not an active status in the RUID system.

Returning Students/Faculty/Staff

If you have lost your RUID, please stop by the IMPACT Booth during regular business hours to have your RUID printed.  There is a $20 fee for each lost/replaced RUID that is due at the time of pick-up. Old RUIDs must be returned to Guest Services. If your RUID breaks or stops working, please bring it with you to the IMPACT Booth for proper disposal